Monday, February 4, 2013

Communication

Most of societies problems result from a failure to communicate needs or wants effectively.  Often, most arguments occur from people communicating different things that the opposing party is not receiving and that party then communicates things back that the first person then also does not receive.  The result is akin to the following argument
Person 1: My shoes are brown.
Person 2: No, your hair is brown.
Person 1: Are you looking at my shoes? They clearly, are the same color as this brown bag so they must be brown.
Person 2: Your crazy! Your hair's not blond and it's not red or even black so it's got to be brown.
Now this is an oversimplified version of an argument, but make no mistake, arguments just as ridiculous happen often and the main reason is both parties are communicating ineffectively.  Now I grew up with your grandma, who was a school counselor, so I was versed on effective communication early and often.  As an aside, I believe many of societies ills have come from the diminished role of counselors in our society.  It is almost to the point where sitting down and talking about feelings and how to communicate seems like a waste of time, when it couldn't be further from the truth.  Effective communication creates time.  If you can communicate exactly what you want there is no repeating, no rephrasing, no questions (for the most part) and this would create minutes an hour, hours a day and days a month of extra time.  So it seems like a good investment rather then converting school counselors to extra administrators or relegating them to picking out your schedule. Is the decline in marriages that stay together a direct result of the average person being unable to communicate even with their spouse?  I would say yes.  Correct the communication plague and a lot of other problems would then be gone, but anyway.  Now there are lots of principles of good communication and the most effective person to learn these from are a counselor or someone trained in it.  For you, you can talk to your grandma but here I will just address broad principles that I have seen and used.  The first thing is understand what the person you're communicating with is trying to say.  This doesn't always match the words they are saying.  For example the greeting "how are your doing?" followed with the answer "how are you doing?" and that ends the communication.  If you look at the words both parties didn't answer the other questioned and just walked away.  The reality is they we're communicating "friendly greeting" followed by the other's "friendly greeting" so there is no answer because their wasn't actually a question despite what the words would lead you to believe.  So in any communication event the first thing that is of utmost importance is understanding what the other person is communicating.  Often I will rephrase the person's statement into what I believe is the essence of what they mean in an effort to clear up any miscommunication such as "I'm dying" "Are you hurt?" etc.